Customer Service Coordinator

Customer Service Coordinator

If you’re looking for a fun and fast-paced place to work, come join our team at Home Ingredients!

We are a Home Staging & Furniture Rental Company looking for a personable, organized, and fun individual to join our team! We do not take ourselves too seriously, but we do take the job seriously, so we are looking for the right fit!

We are looking for someone who is outgoing and personable; to greet customers and work with them throughout the sales process. You will also work with our staging team in preparing projects and coordinating the daily schedule to ensure everything runs smoothly.

You will be highly organized and be a proactive self starter.

An interest in home decor is a plus!!

Ideal Candidate: 

· Must have customer service and administration experience

· Must be a team player

· Excellent verbal and written communication skills

· Friendly, approachable, and open to feedback and suggestions

· Organized and reliable

· Self-motivated and proactive with the ability to take initiative

· Work with minimum supervision

· Must be able to multi-task and take instructions well

· Some sales experience would be an asset

· Proficient in Microsoft Office, Word, and Excel

· Enthusiastic, fun-spirited and energetic

Customer Service Responsibilities include but are not limited to:

· Greet, help customers and answer their questions

· Sell services to clients, demonstrating strong product knowledge

· Assist clients with their orders

· Enter client orders into inventory rental system

· Prepare customer orders for pick-up and drop off

· Scan, Pack and unpack decor items and accessories for orders

· Inspect furniture and accessories for damages

Admin Responsibilities include but are not limited to:

· Coordinate daily schedule including booking meetings, scheduling staging projects, organizing moving trucks

· Upload new items into the inventory system and properly code inventory

· Answer phones and provide information accordingly

· Place orders with furniture and accessory suppliers and follow up on delivery

· Work with our staging team on preparing project; including organizing supplies and inventory

Hours: 9.00am -5.00pm Monday to Friday
Wage: Negotiable, depending on experience
Company Name: Home Ingredients Rentals Ltd.

To be considered for this position please submit a Resume and Cover Letter (Attn Gregg Dickson – General Manager).

Work remotely

• No

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

We are following all WorkSafeBC protocols and standards.

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

COVID-19 considerations:
We are following all WorkSafeBC protocols and standards.

All staff and customers are required to wear a mask, surface are sanitized on a regular basis. All staff members are vaccinated and we do require anyone joining the team to also be so.

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